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Does HeinOnline provide usage statistics?

HeinOnline usage statistics are available.  We can provide “overall account” usage statistics, broken down by month. The metrics include hits, article requests, page views, visits, and searches. View the definitions for each metric in this Knowledge Base article.

To receive monthly usage statistics via email, please contact holsupport@wshein.com and we will add you to our distribution list. You can also view your institution’s usage stats in our customer portal. To request credentials for our customer portal, please contact customerservice@wshein.com.

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