What is HeinOnline’s Privacy Policy?

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What is HeinOnline’s Privacy Policy?

Privacy Notice

Effective Date:  2019-03-04

This privacy statement describes how William S. Hein & Co., Inc. collects and uses the personal information you provide on the following websites:  https://heinonline.org; https://shop.heinonline.org; https://home.heinonline.org; https://help.heinonline.org;  http://heingreenslips.com; ftp://ftp.wshein.com; and https://www.wshein.com.

Information Collection

To enable access to HeinOnline, calculate overall account usage statistics, and for technical support purposes, we may collect information concerning your internet protocol address, domain name, username and password, or other authentication methods, such as Shibboleth. We also may collect certain non-personally identifiable information, such as the type of browser you are using (e.g., Firefox, Internet Explorer) and the type of operating system you are using (e.g., Windows or Mac)

  • Server logs are kept for 3 years, specifically for the purpose of providing historical usage statistics.
  • To facilitate short-term subscriptions from heinonline.org, we may collect your name, username and password, postal address, email address, phone number, and transactional information. We collect but do not store your credit card details through a third party service provider.
  • In connection with your creation of a MyHein account, we collect your name, email address, username and password, as well as other information you may choose to provide.
  • If you choose to subscribe to our mailing list, we require your email address, name, organization, job title, and country, as well as other information you may choose to provide.

Information Sharing

We are the sole owners of the information collected on our websites.  William S. Hein & Co., Inc. does not sell, give, or trade the personal information we collect to any 3rd parties for data-mining or marketing purposes.


Using HeinOnline requires cookies for authentication purposes.  Session cookies are stored in temporary memory and are not retained after the browser is closed.  Session cookies do not collect information from the user’s computer.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at holsupport@wshein.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  MyHein account data is stored indefinitely, but users may delete their own MyHein accounts and all associated data at any time (MyHein menu, “delete your MyHein account”)

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at holsupport@wshein.com.


Or by mail at:

William S. Hein & Co., Inc.

2350 North Forest Road

Getzville, NY 14068

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