If you access HeinOnline through a proxy and try to connect your ORCiD profile, you will receive an error message:
![image of an orcid error message](https://help.heinonline.org/wp-content/uploads/2024/03/orcid-error.png)
In this case, grab your public-facing author profile link here:
![image of an author profile in HeinOnline with an error pointing to the link icon which includes a public-facing link](https://help.heinonline.org/wp-content/uploads/2024/03/publiclink-1024x477.png)
Then go into an incognito window and connect your ORCiD profile through the public-facing link.
![image of an author profile page pointing to the button to register an ORCiD iD](https://help.heinonline.org/wp-content/uploads/2024/03/tara-1024x489.webp)
Tags: