In order to provide the best possible HeinOnline research experience, the information technology staff at William S. Hein & Co., Inc. has dedicated considerable time and resources to develop a

Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of

Users who access HeinOnline via proxy servers have reported a problem using Dropbox. We’ve determined that this is occurring because Dropbox does not recognize the domain of the proxy server

Section 508 requires Federal departments and agencies that develop, procure, maintain, or use electronic or information technology to ensure that Federal employees and members of the public with disabilities have

These applications are intended for remote support use only, and should only be used if you are working with a HeinOnline Representative who has requested to remote support with you.

The following include supported authentication methods for HeinOnline: 1.  Username/password The institution’s account administrator is given a single username/password which can be distributed to all authorized users at his/her discretion. 

Our Technical Support staff’s contact information can be found here: https://home.heinonline.org/contact/.

Yes, HeinOnline has an approved list of federated search engine companies that we will authenticate for access to HeinOnline. The following are the approved companies as well as the Libraries

This Technical Support Guide provides a list of Knowledge Base articles related to a variety of technical issues so you can access them all in one convenient location. We recommend