- Home
- Enhancements, Features & Services
- I use a proxy server to access HeinOnline and Dropbox isn’t working. What can I do?
I use a proxy server to access HeinOnline and Dropbox isn’t working. What can I do?
Users who access HeinOnline via proxy servers have reported a problem using Dropbox. We determined that this is occurring because Dropbox does not recognize the domain of the proxy server within the HeinOnline application. We do have the ability to add proxy server domains to the Dropbox application in HeinOnline; we encourage users to contact us with their proxy domains as these will be added individually and will enable all users of HeinOnline to take advantage of this great feature! Please send your proxy domain to holsupport@wshein.com.
In addition to having HeinOnline add your proxy domain to the Dropbox application, you may have to whitelist all Dropbox domains in your proxy server’s settings. Please visit https://www.dropbox.com/help/217 to view the list of verified Dropbox domains that should be whitelisted in order for Dropbox to properly communicate with your proxy server.
Related Articles
- Availability Facet in the Law Journal Library
- Assign a Trusted Individual to Your ORCID Account
- Disconnecting an ORCID iD from HeinOnline
- What Is ORCID?
- Creating an ORCID Account and Linking to HeinOnline
- Linking a Pre-Existing ORCID Account to HeinOnline
- Explore This Author
- Venn Diagram Search
- Bold Matching Text
- HeinOnline Icons
- McGill Guide Citation Format
- Will HeinOnline URLs which use the HTTP protocol continue to work after June 19, 2018, or do they need to be changed to HTTPS?
- Language Facet in the Law Journal Library
- Helpful Features in HeinOnline
- More Like This in HeinOnline
- CASA Enabled in HeinOnline
- Title Alerts in HeinOnline
- Subject Catalog Feature in HeinOnline
- Is HeinOnline Available in Another Language?
- More Information Links in HeinOnline
- How to Set up IFLP alerts
- How Do I Create eTOC Alerts?
- What is Oyez?
- My organization uses OneLog for access to our electronic resources. Are there any known problems with OneLog?
- What URLs can be used to access HeinOnline?
- Does HeinOnline support Shibboleth/Athens?
- Stay Connected with HeinOnline
- Off-Campus/Remote Access
- HeinOnline Law Journal Library Indexed by Google Scholar
- How do I view a MARC Record?
- How do I bookmark or link to a specific page?
- Does HeinOnline have cataloguing aids available?
- How do I download a document to Dropbox in HeinOnline?
- What are the Web Content Accessibility Guidelines (WCAG) and is HeinOnline compliant?
- Database Descriptions for Libguides
- Recommended Configurations
- Updated Interface
- HeinOnline User Rules
- Dropbox Video
- Author Profile Pages
- ScholarCheck
- Approved Discovery Services & How They Work with HeinOnline
- Branding your HeinOnline account
- What is Section 508?
- How do I obtain permission to use HeinOnline images?
- What is bad law bot?
- What is Fastcase Premium?
- I’m having difficulty accessing HeinOnline App & I use a proxy server
- Can anyone use the HeinOnline App?
- HeinOnline App
- Marine Pollution and the Law of the Sea – Professor Kindt’s Class Materials
- Is RefWorks supported in HeinOnline?
- What is Hein’s ScholarCheck?
- Webinar – System Requirements
- MyHein
- Can I back up my saved research by exporting it to a Microsoft Excel or other file?
- Can I export my research into reference management software programs such as RefWorks or EndNote?
- How do I know if I am logged in to my MyHein account?
- I forgot my username/password for my MyHein account. How can I retrieve them?
- I saved some bookmarks but forgot to log into my MyHein account before I saved them. How can I move them to my MyHein account?