Search For

1. Home
2. Access

HeinOnline User Rules

HeinOnline User Rules Copyright Permission:  In general, HeinOnline, a product of the William S. Hein & Co., Inc, is an...

My username and password do not work. Whom should I contact?

If you are accessing HeinOnline through your institution, university, college or other organization, please contact the Law Librarian or Account...

Will HeinOnline work with proxy servers?

Yes.  Although HeinOnline does not officially support the use of a proxy server nor endorse any specific manufacturer, many proxy...

How do I determine my IP address?

To determine your IP address, use the following URL:  https://heinonline.org/cgi-bin/address.pl

Are you a student having trouble logging in to HeinOnline?

Are you trying to access HeinOnline from off-campus? Most schools offer remote access to their online resources via a proxy...

What is Section 508?

Section 508 requires Federal departments and agencies that develop, procure, maintain, or use electronic or information technology to ensure that...

HeinOnline App

Can anyone use the HeinOnline App? You must have a subscription to HeinOnline in order to access HeinOnline using the...

I have the right username and password, but I cannot seem to access HeinOnline using them. What should I do?

Both the username and password are case sensitive.  Double check to ensure your CAPS LOCK button is turned off.  If...

Who is the contact person at my organization for the HeinOnline account?

For most academic institutions and law firms, the contact person is your law librarian or firm administrator.

Am I able to access HeinOnline from off campus or outside of the office?

Depending upon your network setup and subscription, you may be able to access HeinOnline remotely.  Many organizations offer remote access...

What URL should I enter in my proxy server?

There are a variety of proxy servers available that help organizations provide remote access to a multitude of electronic resources...

Downloading PDF article results in a blank page and/or blank screen.

This behavior within HeinOnline is seen when your Internet Explorer Security Settings are set at the “High” level. To best...

What is Athens?

Athens is a security system controlling access to many of the Library’s electronic information resources, such as indexing and abstracting...

My Athens username/password are not working. Whom should I contact?

Please contact your librarian or Athens administrator who maintains and controls usernames and passwords associated with access to HeinOnline.

What URLs can be used to access HeinOnline?

HeinOnline Homepage: https://heinonline.orgHeinOnline Welcome Page: https://heinonline.org/HOL/WelcomeSpecific Library: Example URL – https://heinonline.org/HOL/Index?collection=journalsSubstitute the last part (=journals) with (= any of the...

My organization uses OneLog for access to our electronic resources. Are there any known problems with OneLog?

If you use OneLog, search term highlighting will not work. There are no other known problems with OneLog.

Where can I find help for using HeinOnline?

We offer various resources for using HeinOnline, from User Guides and video tutorials to live help with a HeinOnline representative. HeinOnline’s...

What are the supported authentication methods for HeinOnline access?

These are the supported forms of HeinOnline authentication: 1.  Username/password The institution’s account administrator is given a single username/password which...

Marine Pollution and the Law of the Sea – Professor Kindt’s Class Materials

If you are looking to purchase the class materials for Professor Kindt’s Marine Pollution and the Law of the Sea...

I’m having difficulty accessing HeinOnline App & I use a proxy server

If you are having difficulty accessing content with the HeinOnline App via your iPhone or iPad due to conflicts with...

How do I obtain permission to use HeinOnline images?

If you wish to use a PDF copy of any document(s) from HeinOnline for any purpose that exceeds the parameters...

Recommended Configurations

In order to provide the best possible HeinOnline research experience, the information technology staff at William S. Hein & Co.,...

What are the Web Content Accessibility Guidelines (WCAG) and is HeinOnline compliant?

Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these...

I use a proxy server to access HeinOnline and Dropbox isn’t working. What can I do?

Users who access HeinOnline via proxy servers have reported a problem using Dropbox. We determined that this is occurring because...

HeinOnline Law Journal Library Indexed by Google Scholar

We provide the metadata for and allow Google Scholar to crawl the content from HeinOnline’s Law Journal Library. The HeinOnline...