Categories:

HeinOnline App

Can anyone use the HeinOnline App?

You must have a subscription to HeinOnline in order to access HeinOnline using the App. If you are a student or staff member at a university, or an employee of an organization that subscribes, your university/organization may have IP authentication for HeinOnline. If that is the case, in order to IP authenticate using this app, you must be on campus at your subscribing university or your subscribing organization. Or, if you have a username and password for HeinOnline, you can log in that way. Note: After you IP authenticate via the app, your authentication will expire in 30 days. Therefore, after 30 days, you must return to campus or your organization to IP authenticate your app again. Click here for the full HeinOnline App User's Guide.

How do I set up my Proxy Server for use with the HeinOnline App?

1. Navigate to the ‘Settings’ app  and tap on ‘Wifi’

set up proxy server iOS

2. Next, tap on the Wifi network you need to add the proxy to. This should be one you are currently connected to.

set up proxy server iOS

3. This next page will display all of your network information, for the network you are connected to. Scroll down to the ‘HTTP Proxy’ settings and tap ‘Manual’.

set up proxy server iOS
4. A new box will appear below the setting. Fill in the Proxy Server address, the Port and (if you use it) turn on Authentication and fill in a username and password. These details should be available from whoever is responsible for your network.

set up proxy server iOS

set up proxy server iOS

Once complete, exit the ‘Settings’ App and you’re good to go!

I’m having difficulty accessing HeinOnline App & I use a proxy server. What should I do?

If you are having difficulty accessing content with the HeinOnline App via your iPhone or iPad due to conflicts with your proxy server, you can use your mobile device’s “Device ID” to generate a temporary password for the HeinOnline app.

Here’s how:
From a workstation that can access HeinOnline:
Open this link: http://heinonline.org/HOL/GetTabletKey

On the mobile device that cannot access HeinOnline:

  • Find the Device ID 

    • Make sure you have the latest version of the HeinOnline app, then open the app and click on the “Need Help” link in the Menu area. You should see the Device ID at the bottom of the screen.

From the workstation that can access HeinOnline:
Enter your device ID into the “device ID” field on the authenticated workstation’s web browser and click “Go”

On the mobile device that cannot access HeinOnline:

  • Enter the resulting password into the “Password” field.

    • When entering the temporary password please leave the USERNAME blank and remember the password is case sensitive.

NOTE: the temporary password must be entered within 24 hours of being generated otherwise you will need to create another one. After you enter the password into the app you will have access for 30 days, at which point you will need to create a new password.

 

•••••